Prevent service calls by remotely detecting and resolving issues before they become a problem, transform your business from a cost center to a profit center, get a 360-degree view of customer assets, with combined capabilities across Dynamics 365
Arrange resources intelligently
Dispatch the right technician at the right time with the right experience using AI, seamlessly triage calls and dispatch technicians by combining Field Service, better manage resource assignments, optimize technician resources with automatic scheduling
Ensure a first-time fix
Give technicians access to in-context help using Dynamics 365, provide additional expertise to newer technicians, continue to track all service activity, even when offline, empower technicians in the field to manage work orders and appointment schedules.
We’ve been working with SAT for quite some time now. Earlier we were facing challenges with our ERP system & wanted to deploy Microsoft D365. SAT’s world-class team of experts analyzed our business needs & collaborated with us professionally.