Customer Success Story

Implementation and Support for Microsoft Dynamics 365 PSA

modernspace logo

Business Situation  

Modernspace is a trusted Global manufacturer of premium quality retail fixture systems, is highly experienced retail construction and is a distinguished provider of maintenance and services for the retail sector. Being a Retail organization ModernSpace is looking for a partner who can help them in delivering the projects by deciding the project budget and timing. There were issues related to the proper communication, coordination among the team. PSA Implementation needs to be done in cost effective way. ModerSpace’s early requirement was to cover complete project management right from the Opportunity management, project planning, Team management and Budget, Analysis of the project.

SA Technologies Solution  

  • SAT team studied the business Processes of ModernSpace and Build work Breakdown Structure into proper planning.
  • Establish a trusted foundation for ModernSpace’s Customer relationship management.
  •  Proper Implementation of Microsoft Dynamics 365 PSA by considering the business processes of ModernSpace
  • Implemented Opportunity Management, Project planning, Resource Management, Budgeting, Customer engagement
  • Integration with the current system
  •  Real-time understanding of its project-based business and staffing needs and frees up valuable funds for additional technology projects.

Benefits:  

  • Improvement in the Customer service
  • Manage all aspects of client-facing activities, from sales through project staffing, project delivery, and invoicing.
  • Better Staff Utilization

Our Mission 

“To provide the right Consulting Services at the right time, at the right value consistently to every customer.”